Terms of service

Welcome to Montara Tees.

These Terms of Service (“Terms”) govern your use of the Montara Tees website and your purchase of products from us.

Montara Tees is an online apparel brand operated by Elizabeth Studio LLC. Throughout these Terms, the terms “we,” “us,” and “our” refer to Montara Tees and Elizabeth Studio LLC.

By visiting our website, browsing our products, or placing an order, you agree to these Terms. Please read them carefully before using our website or purchasing from us.

1. Online Store Terms

By using this website, you confirm that you are legally able to enter into a binding agreement or that you are using the website with the permission of a parent or legal guardian where required.

You may not use our products, website, or services for any unlawful or unauthorized purpose.

You must not attempt to interfere with the security, operation, or functionality of our website.

2. Products and Services

Montara Tees offers apparel and related products through our online store.

Many of our products are made to order, meaning production begins after an order is placed.

We make reasonable efforts to display product descriptions, colors, sizes, images, and other information as accurately as possible.

However, actual colors may vary slightly depending on your device screen, lighting, garment material, production process, or other factors.

Customers are responsible for reviewing product descriptions, size information, colors, and order details before completing a purchase.

3. Product Availability

Products, designs, colors, sizes, and other options may be changed or discontinued at any time.

We reserve the right to limit the quantities of products available for purchase.

In rare cases, a product or variant may become unavailable after an order has been placed. If we cannot fulfill your order, we will contact you and provide an appropriate resolution, which may include cancellation and a refund.

4. Pricing

Product prices are displayed on our website and may change from time to time.

The price displayed at checkout at the time your order is submitted is the price applicable to that purchase, unless an obvious pricing or technical error has occurred.

Any applicable discounts or promotions will be displayed according to the terms of the applicable offer.

We reserve the right to correct pricing, product information, or other errors when necessary.

5. Orders

After placing an order, you may receive an order confirmation by email.

An order confirmation acknowledges that we have received your order but does not guarantee that the order can be fulfilled.

We reserve the right to cancel or refuse an order in circumstances including, but not limited to:

  • Product unavailability
  • Incorrect pricing or product information
  • Suspected fraudulent activity
  • Payment authorization issues
  • Orders that violate these Terms
  • Other circumstances that prevent us from reasonably fulfilling the order

If payment has already been collected for an order that we cancel, the appropriate amount will be refunded to the original payment method.

6. Order Information

You agree to provide current, complete, and accurate information when placing an order.

This includes your:

  • Name
  • Email address
  • Shipping address
  • Billing information
  • Other information necessary to complete your order

Customers are responsible for reviewing shipping addresses and order details before submitting an order.

If you discover an error after placing an order, please contact us as soon as possible. Because many products enter production shortly after an order is placed, we cannot guarantee that changes can be made after processing has begun.

7. Payment

Payment must be successfully authorized before an order can be processed.

Available payment methods will be displayed during checkout.

Payment transactions may be processed by third-party payment providers. Your use of those payment methods may also be subject to the applicable provider's terms and policies.

We do not guarantee that every payment method will always be available.

8. Shipping and Delivery

Most products are made to order and generally require 1–3 business days for processing before shipment.

Estimated standard delivery within the United States is generally 3–5 business days after processing.

Delivery times are estimates and are not guaranteed. Carrier delays, weather conditions, holidays, incorrect addresses, and circumstances outside our reasonable control may affect delivery times.

Our complete shipping terms are available in our Shipping Policy, accessible through the footer of our website.

The Shipping Policy forms part of these Terms of Service.

9. Returns, Refunds, and Replacements

Because most Montara Tees products are made to order, we generally do not accept returns or exchanges based solely on customer preference or ordering mistakes, including:

  • Selecting the wrong size
  • Selecting the wrong color
  • Change of mind
  • Buyer's remorse
  • Preference regarding fit or style
  • Accidental purchases

If an item arrives damaged, defective, misprinted, or incorrect due to an error on our part, please contact us within 30 days of delivery.

Eligible claims may be resolved through a replacement or refund depending on the circumstances.

Please do not send products back without contacting us first.

Complete information regarding refunds, replacements, and eligible claims is available in our Refund Policy, accessible through the footer of our website.

The Refund Policy forms part of these Terms of Service.

10. Cancellations and Order Changes

Because made-to-order products may enter production shortly after an order is submitted, cancellations and modifications are not guaranteed.

If you need to cancel or modify an order, please contact us as soon as possible.

If production has already begun or the order has shipped, we may be unable to make the requested change.

11. Accuracy of Website Information

We make reasonable efforts to keep information on our website accurate and up to date.

However, typographical errors, inaccuracies, omissions, or technical errors may occasionally occur regarding:

  • Product descriptions
  • Pricing
  • Promotions
  • Shipping estimates
  • Availability
  • Product images
  • Other website content

We reserve the right to correct errors or update information when necessary.

12. Intellectual Property

Unless otherwise stated, the content available on the Montara Tees website, including website text, graphics, branding, logos, layouts, photographs, and original content, is owned by or licensed to Montara Tees or Elizabeth Studio LLC and is protected by applicable intellectual property laws.

You may use our website for personal, non-commercial purposes.

You may not reproduce, distribute, copy, sell, exploit, or commercially use protected website content without appropriate authorization.

13. User Comments and Submissions

If you submit reviews, feedback, suggestions, photographs, comments, or other content to us, you are responsible for ensuring that the content does not violate the rights of others or applicable laws.

Submitted content must not contain unlawful, abusive, defamatory, malicious, deceptive, or harmful material.

We reserve the right to remove content that violates these Terms or is otherwise inappropriate for our website.

14. Prohibited Uses

You may not use our website or services to:

  • Violate applicable laws or regulations
  • Infringe intellectual property rights
  • Submit false or misleading information
  • Transmit malware, viruses, or harmful code
  • Attempt unauthorized access to our website or systems
  • Collect personal information about others without authorization
  • Interfere with the security or operation of the website
  • Use automated systems to abuse or disrupt our services
  • Engage in fraudulent activity

We may restrict or terminate access to our services when these Terms are violated.

15. Third-Party Services

Our website may use third-party services to support functions such as payment processing, website hosting, order fulfillment, shipping, analytics, and other business operations.

Some third-party services may have their own terms and privacy policies.

We are not responsible for third-party websites or services that are outside our reasonable control.

16. Shopify

Our online store is hosted using Shopify's e-commerce platform, which provides technology that enables us to offer products and process online orders.

Your use of certain website or checkout functions may therefore involve Shopify or other service providers used to operate our store.

17. Privacy

Your use of our website and our handling of personal information are also governed by our Privacy Policy, which is available through the footer of our website.

By using our website, you acknowledge that you have access to information explaining how personal information may be collected, used, and handled.

18. Disclaimer

We make reasonable efforts to provide reliable products and services, but we cannot guarantee that our website will always operate without interruption, delay, or technical error.

Nothing in these Terms is intended to exclude rights that cannot legally be excluded under applicable consumer protection laws.

19. Limitation of Liability

To the extent permitted by applicable law, Montara Tees and Elizabeth Studio LLC will not be responsible for indirect, incidental, special, or consequential losses resulting from use of our website or services.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

20. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.

21. Termination

We may suspend or terminate access to our website or services if a user materially violates these Terms, engages in fraudulent activity, or uses our services unlawfully.

Any obligations arising before termination will remain applicable where appropriate.

22. Entire Agreement

These Terms, together with our:

constitute the terms governing your use of our website and purchases from Montara Tees.

23. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices, or applicable requirements.

The latest version will be posted on this page with an updated “Last updated” date.

Continued use of the website after changes are published constitutes acceptance of the updated Terms where permitted by applicable law.

24. Contact Information

If you have questions about these Terms of Service, your order, or our policies, please contact us:

Email: support@montaratees.com
Phone: +1 (812) 286-2621
Support Hours: Monday–Saturday, 9:00 AM–5:00 PM

Montara Tees
Operated by Elizabeth Studio LLC