Shipping policy

Shipping & Returns Policy

Thank you for shopping with us!

Processing Time

All of our products are made to order and carefully crafted after your purchase.

  • Processing Time: 2–3 business days

  • Orders are processed Monday through Friday, excluding holidays.

Please note that processing times may be extended during peak shopping seasons and major holidays.

Shipping Time

Orders are shipped from Houston, Texas, USA.

Estimated delivery times:

  • United States: 3–5 business days after shipment

While most orders arrive within the estimated timeframe, delivery dates are not guaranteed and may be affected by carrier delays, weather conditions, or high-volume shipping periods.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your package throughout its journey.

Incorrect Shipping Address

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses. Additional shipping fees may apply for reshipments.

Returns & Exchanges

Because all of our products are custom-made and printed on demand, we do not accept returns or exchanges for:

  • Incorrect size selection

  • Buyer's remorse

  • Change of mind

  • Preference-related issues

Please review all product details, sizing charts, and order information carefully before placing your order.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 14 days of delivery.

To help us resolve the issue quickly, please include:

  • Your order number

  • A description of the issue

  • Clear photos showing the problem

If the issue is confirmed, we will gladly provide a replacement or refund at no additional cost.

Lost Packages

If your package appears lost in transit, please contact us. We will work with the shipping carrier to investigate and determine the best solution.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Contact Us

If you have any questions regarding your order, shipping, or returns, please contact our customer support team. We are committed to making your shopping experience as smooth as possible.